Do you provide child seats or booster seats, or can we bring our own?
Yes, we can provide both child and booster seats upon request. You are also very welcome to bring your own if you prefer, or already have one that fits your child comfortably. …
Do you work with travel agents and offer commission?
Yes, we do. We regularly collaborate with travel agents and industry partners worldwide. If you are a travel professional, please reach out directly to private@wildrovertours.com, and our Private Tours department will be happy to provide a customised offer and discuss commission options. …
What is the cancellation or amendment policy on private tours?
We offer a full refund if cancellation is received at least 7 days before the tour date.If cancelled with less than 7 days’ notice but more than 2 days, a 50% refund applies.Cancellations made within 48 hours of the tour date are non-refundable, as guides, drivers, and entry tickets will already have been secured. …
Is smoking, vaping, or alcohol allowed on the vehicle?
No, smoking, vaping, and alcohol consumption are strictly prohibited on all vehicles, both for the comfort of your group and out of respect for future passengers (and our members of staff). There will be regular breaks during the day where smoking is permitted outside the vehicle. …
Do you provide bottled water or umbrellas?
No, bottled water and umbrellas are not provided, so we recommend bringing your own, especially during warmer or rainy months. …
Can we bring our own snacks, coffee, or water on board?
Yes, absolutely. You’re welcome to bring your own refreshments on board. …
How frequently can we schedule restroom or coffee stops?
Your driver-guide will plan stops regularly throughout the day, and additional restroom or coffee breaks can be made whenever needed. Simply let your guide know, and they will suggest the next available stop along the route. …
Are attraction admissions included, or are they paid on the day?
This depends on the tour arrangement. When we design your itinerary, we usually include all main entrance fees in your quoted total so that everything is pre-booked and guaranteed in advance. If you prefer, we can exclude admissions and you can pay directly on the day, but we generally recommend pre-booking to avoid delays and …
What is the maximum tour duration, and what happens if we run over time?
Private tours operate within a legally required daily driving limit. Typically, the maximum duration is up to 13 hours, so for example 7:00 AM to 8:00 PM. These limits are enforced for safety reasons and monitored via tachograph, so tours cannot be extended beyond that limit. It’s not possible to pay extra to exceed the …
Can you arrange multiple pick-ups or drop-offs for our group?
Yes, that’s possible. However, we recommend limiting the number of separate pick-ups to save time and make the most of your touring day. Gathering everyone at one location usually allows for a smoother start and more sightseeing time during the day. …
